Privacy Policy

Information We Collect

• Order & contact information: name, billing and shipping address, email, phone number, and order details you provide at checkout or via our contact form.
• Payment information: processed securely by Shopify and our payment providers. We do not store full card numbers.
• Device & usage data: IP address, browser and device type, pages viewed, and how you interact with the site, collected automatically through cookies and similar technologies.
• Account information: if you create an account, the login and profile details associated with it.

How We Use Your Information

• Process, fulfill, and ship your orders and provide customer support
• Communicate with you about orders, returns, and inquiries
• Send marketing emails or SMS when you opt in (you can unsubscribe anytime)
• Prevent fraud, secure the site, and meet legal obligations
• Understand and improve our products, site, and shopping experience

How We Share Your Information

We share information only as needed to run our store — we never sell it for profit. Recipients include:

• Shopify — our e-commerce and hosting platform
• Payment processors — to securely handle transactions
• Shipping carriers — USPS, UPS, FedEx, and freight providers to deliver orders
• Distributors / suppliers — e.g. Parts Unlimited, WPS, Turn 14, and OEM brands, to drop-ship and fulfill parts
• Marketing & email tools — to send updates you’ve opted into
• Analytics providers — to understand site traffic and performance
• Legal / safety — when required by law or to protect our rights and customers

Cookies & Tracking

We use cookies and similar technologies to keep your cart working, remember preferences, analyze traffic, and support marketing. You can control cookies through your browser settings; disabling some may affect how the site works. We honor recognized opt-out and Global Privacy Control signals where required.

Email & SMS Marketing

With your consent, we may send promotional messages about products, sales, and giveaways. You can opt out anytime via the unsubscribe link in any email, by replying STOP to texts, or by contacting us.

Data Retention

We keep your information for as long as needed to fulfill orders, support your account, comply with our legal and accounting obligations, and resolve disputes.

Your Privacy Rights

Depending on where you live (including under the Oregon Consumer Privacy Act and similar U.S. state laws), you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing and certain data sharing
• Receive a copy of your information (portability)

To exercise any of these rights, contact us at support@sistersmoto.com. We will not discriminate against you for doing so.

Children’s Privacy

Our site is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we’ll delete it.

Data Security

We use industry-standard safeguards (including the secure infrastructure provided by Shopify) to protect your information. No method of transmission over the internet is 100% secure, but we work to protect your data and limit access to it.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. The “Updated” date above shows when it last changed. Continued use of the site means you accept the updated policy.

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